terms-conditions

Terms and Conditions

Terms and Conditions for Cherry Tree Cottages 

Reservations are considered as short term holiday rentals and are not subject to any other form of tenancy agreement. By payment and receipt of our confirmation email, all guests will be deemed to have accepted and agreed to the conditions below.

The rental contract is subject to the following conditions;

  1. PAYMENT

For all On-line or direct bookings, by phone or email, we ask for full payment in order to confirm the booking.

All payments to be made in UK pounds sterling for the sum stated on the booking email.  We accept payment by BACS bank transfer.  For international  and card payments, we accept payments by Paypal.

  1. BREAKAGES and DAMAGE

Please notify us of any minor breakages. Payment for minor breakages is at your discretion. Please note that any damage over £50 will need to be paid for by the client.

  1. CANCELLATION

Any cancellation by the client for whatever reason must be made in writing as soon as possible.

We have a firm cancellation policy. We  will give a full refund for cancellations up to 30 days before check-in. Then  50% refund up to 7 days before check-in. There will be no refund after that.

For longer term bookings, (more than 4 weeks), guests will receive a full refund for cancellations up to 30 days before check-in.  If a guest cancels  during the booking, they will pay 100% for all nights spent, plus 20 additional nights. If fewer than 20 nights remain on the reservation, the guest will pay 100% for the remaining nights.

If you have paid the full balance of the holiday and have to cancel, and on the basis that we find alternative guests to cover the same days, we will refund the equivalent balance paid.  However, this is solely at our discretion.

It is your responsibility to ensure that any insurance you purchase is adequate for your needs. Once you have booked your holiday, our agreement is a legal contract.

  1. CHANGES AND CANCELLATIONS BY US

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

  1. PETS

Well behaved pets are welcome at no extra charge.  Please note however, that pets must not be left unattended in the cottage. We would kindly request that pets are not permitted on the furniture or beds.

  1. SMOKING

We have a strict no smoking policy.

  1. CHILDREN

All children are welcome. However, they must be supervised at all times. The garden is rough and wild, and there are rocks and exposed wall edges which could be hazardous for small children

Walls around the cottage garden and indeed the local area are made of stone which can be sharp or loose. Please be aware and don’t climb any walls.

  1. PROPERTY CARE

We allow an extra day between visitors for enhanced Covid cleaning. We respectfully ask that you leave the cottage clean and tidy, (as you  find it).

  1. PARKING

There is off-road  level parking for one car adjacent to each cottage.  Parking is at your own risk.

  1. RECYCLING and ENERGY SAVING

We hope you will join us in recycling your glass, plastic, food and household waste – details at the property. We request that guests are energy conscious and water conscious too wherever possible.

  1. ACCESS STATEMENT

Please see our website for the access statements.

Last updated 01- Oct- 2022